Last Updated: January 2025
At VIVA ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Quick Summary: We collect minimal information (only what you provide through contact forms), we don't sell your data, and we use industry-standard security measures to protect it.
We collect information that you voluntarily provide when you:
This information may include:
When you visit our website, we may automatically collect certain information about your device, including:
This information is collected through cookies and similar tracking technologies.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, such as:
These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You have certain rights regarding your personal information:
You may request access to the personal information we hold about you and request corrections if it is inaccurate.
You may request deletion of your personal information, subject to certain legal obligations we may have to retain it.
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any email we send or by contacting us directly.
Some browsers have a "Do Not Track" feature. Currently, we do not respond to Do Not Track signals.
Our website may contain links to third-party websites (such as listed businesses' websites or social media pages). We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Our website is operated from Mexico and is intended primarily for users in San Miguel de Allende and surrounding areas. If you are accessing our website from outside Mexico, please be aware that your information may be transferred to, stored, and processed in Mexico.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: julsdg@gmail.com
Website: Contact Form
We will respond to your inquiry as promptly as possible.